Terms of Service

Last Updated: September 2, 2026

Welcome to Ansocks. These Terms of Service govern your access to and use of https://ansocks.com and the custom sock design, production, ordering, and related services provided by Ansocks.

By using our website, requesting a quote, approving a design, submitting an order, or making a payment, you agree to these Terms of Service.

1. About Ansocks

Ansocks provides custom-designed socks for teams, businesses, schools, events, organizations, brands, and individual customers.

Available customization options may include:

Logos
Colors
Patterns
Text
Sock styles
Materials
Packaging
Labels
Other branding elements

Product options, minimum order quantities, prices, and customization availability may vary by product.

2. Quotes and Pricing

Prices displayed on our website or provided in a quotation apply only to the product specifications, quantity, design, packaging, delivery destination, and other details included in that offer.

Final pricing may depend on:

Product type
Order quantity
Materials
Number of colors
Logo or pattern complexity
Customization method
Packaging requirements
Shipping destination and method
Rush production requests

Any applicable product cost, shipping cost, taxes, or other charges will be displayed during checkout or included in the customer’s quotation or order confirmation before payment.

Standard order totals include applicable customs duties and import taxes asoutlined in our Shipping Policy. For custom or expedited shipping requests whereadditional duties apply, these will be clearly disclosed prior to payment.

Quotes may be revised if the customer changes the design, quantity, product specifications, packaging, delivery destination, or requested production schedule.

3. Order Confirmation

An order is ready for production only after all required steps have been completed:

Product specifications and quantities have been confirmed
The final design has been approved
Shipping and contact information have been confirmed
Required payment has been received
Ansocks has accepted the order for production

Submitting an inquiry, requesting a quote, or receiving a digital mockup does not by itself confirm a production order.

Ansocks may contact the customer if additional information is required before production can begin.

4. Custom Designs and Digital Mockups

Ansocks may provide digital mockups or design previews for customer review before production.

Digital mockups are visual references. The appearance of the finished product may be affected by yarn, fabric, knitting, printing, embroidery, screen settings, product shape, and manufacturing limitations.

Customers are responsible for reviewing and approving:

Logo spelling and orientation
Text and numbers
Colors
Pattern placement
Sock style
Size
Quantity
Packaging
Other order specifications

Production will be based on the final customer-approved design and confirmed order details.

Once the final design has been approved and production has started, changes may not be possible. Approved changes may result in additional costs and a revised production schedule.

5. Customer-Provided Artwork

Customers must only submit logos, trademarks, artwork, images, text, and designs that they own or are legally authorized to use.

By submitting artwork to Ansocks, the customer confirms that:

The customer owns the submitted materials; or
The customer has obtained permission from the legal rights holder

Customers are responsible for claims, disputes, losses, or expenses resulting from unauthorized customer-provided materials.

Ansocks may refuse designs containing:

Copyright or trademark infringement
Illegal content
Hate speech
Discriminatory content
Threatening or abusive content
Offensive or inappropriate materials
Content that violates applicable laws or third-party rights

6. Use of Customer Artwork

Customer-provided artwork may be used to:

Review customization requirements
Prepare quotations
Create digital mockups
Produce approved custom products
Provide customer support
Support future reorders

Ansocks will not use customer artwork for unrelated advertising or promotional purposes without permission.

Information and uploaded files are handled according to our Privacy Policy:

https://ansocks.com/privacy-policy/

7. Payment

Payment must be completed before production begins unless Ansocks has approved another payment arrangement in writing.

Available payment methods will be displayed during checkout or confirmed in the customer’s quotation or invoice.

For large wholesale orders or approved business accounts, deposits, staged payments, or other payment arrangements may be agreed upon in writing.

Customers are responsible for providing accurate billing information and completing payment within the stated timeframe.

Production schedules may be delayed if payment is incomplete, declined, disputed, or received late.

8. Production Time

The typical production time for custom sock orders is 30–55 business days after payment, final design approval, and order confirmation.

Production time may vary based on quantity, design complexity, materials, packaging, seasonal demand, and other production requirements.

Production time does not include shipping transit time.

Additional production and shipping details are available in our Shipping Policy:

https://ansocks.com/shipping-policy/

9. Shipping and Delivery

Shipping availability, cost, method, and estimated transit time depend on the destination and order details.

Customers are responsible for providing complete and accurate shipping information.

Delivery dates are estimates unless Ansocks has confirmed a specific delivery commitment in writing. Ansocks is not responsible for delays caused by carriers, customs, weather, public holidays, transportation disruptions, incorrect customer information, unpaid import charges, or other circumstances outside our reasonable control.

Tracking information will be provided when available after shipment.

10. Order Changes

Customers should request order changes before approving the final design and before production begins.

Changes requested after design approval may:

Be unavailable
Require additional payment
Delay production
Require a revised quotation
Require a new design approval

Ansocks will not begin an approved change until any revised price and production schedule have been confirmed.

11. Order Cancellation

Customers may request cancellation before production begins by contacting ansocksteam@gmail.com.

Cancellation requests are not automatically approved. Ansocks will review the production status and confirm whether cancellation is still possible.

Once materials have been committed, production has started, or a rush order has entered production, cancellation may not be available because the products are being manufactured specifically for the customer.

Any available cancellation or payment solution will be confirmed in writing based on the status of the order.

12. Custom Product Returns

All Ansocks products are made according to customer-approved specifications.

Because of the personalized nature of custom products, Ansocks generally does not accept returns, refunds, or cancellations for:

Change of mind
Incorrect size selected by the customer
Preference changes
Design changes requested after approval
Incorrect customer-provided artwork or information
Minor differences caused by screen display settings
Products damaged through improper use, storage, or care

Manufacturing defects, incorrect products, significant quality problems, or products that do not substantially match the approved design may be reviewed under our Return & Replacement Policy:

https://ansocks.com/return-replacement-policy/

13. Manufacturing Variations

Custom textile products may have minor variations between digital mockups, samples, production batches, and finished products.

Reasonable variations may include:

Slight color differences
Small placement differences
Minor size or measurement differences
Yarn or material texture differences
Differences caused by knitting, printing, embroidery, or screen display

Minor variations that do not materially affect the approved design, product function, or overall quality are not normally considered manufacturing defects.

Significant differences from the approved order may be submitted for review according to the Return & Replacement Policy.

14. Website Information

Ansocks makes reasonable efforts to keep website content, product information, pricing, images, and availability accurate.

However:

Website content may contain occasional errors
Product options and availability may change
Colors may appear differently on different screens
Website services may occasionally be interrupted
Product images are provided for reference

If website information conflicts with a customer’s final written quotation, approved design, or confirmed order details, the confirmed order information will be used to determine the agreed product specifications.