Privacy Policy

Last Updated: September 2, 2026

Who We Are

Ansocks provides custom sock design, production, and ordering services for teams, businesses, schools, events, organizations, and individual customers.

Our website address is: https://ansocks.com.

Contact Information:

Email: ansocksteam@gmail.com

Address: 1500 N GRANT ST, STE R, Denver, CO 80203, United States

Information We Collect

When you contact us, request a quote, upload artwork, create an account, or place an order, we may collect:

Your name, email address, and phone number
Company name and company website, if provided
Billing and shipping addresses
Product interests and estimated order quantity
Project descriptions and customization requirements
Logos, artwork, patterns, and other uploaded design files
Order, payment, and transaction information
Customer service messages and order communications
Account information if you register on our website

We may also automatically collect technical information, including your IP address, browser type, device information, referring website, pages visited, and cookie data.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and prepare quotations
Create digital mockups and product recommendations
Process payments and manage orders
Produce customized socks according to approved designs
Arrange shipping and provide tracking information
Communicate about designs, production, delivery, or order issues
Provide customer support and replacement services
Maintain website security and prevent fraud
Improve our website, products, and customer experience
Send marketing communications when consent has been provided
Comply with legal, tax, accounting, and regulatory obligations

Comments

When visitors leave comments on the website, we collect the information shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address, also known as a hash, may be provided to the Gravatar service to determine whether you use that service. The Gravatar Privacy Policy is available at https://automattic.com/privacy/.

After your comment is approved, your profile picture may be visible to the public in connection with your comment.

Logos, Artwork, and Uploaded Files

Logos, artwork, patterns, and other design files submitted to Ansocks may be used to:

Review customization requirements
Prepare quotations
Create digital mockups
Produce customer-approved custom products
Provide customer service
Support future reorders

Customers are responsible for ensuring that they own or have permission to use all submitted logos, trademarks, artwork, and designs.

We do not use customer artwork for unrelated advertising or promotional purposes without permission.

If you upload images to the website, you should avoid uploading files containing embedded location data, such as EXIF GPS information. Visitors may be able to download and extract location information from publicly accessible images.

Payments

Payments are processed through secure payment service providers.

Payment providers may collect payment card details, billing information, and transaction information according to their own privacy policies and security procedures.

Ansocks does not directly store complete payment card numbers.

Cookies

Ansocks uses cookies and similar technologies to operate the website, remember preferences, support account and shopping cart functions, analyze website performance, and improve the customer experience.

If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies are provided for convenience and generally remain for one year.

If you visit our login page, a temporary cookie may be used to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.

When you log in, cookies may be used to save your login information and screen display preferences. Login cookies generally remain for two days, while screen preference cookies may remain for one year. If you select “Remember Me,” your login may remain active for two weeks. Login cookies are removed when you log out.

If you edit or publish an article, an additional cookie may be stored in your browser. This cookie contains no personal data, identifies the relevant article, and generally expires after one day.

You can manage or disable cookies through your browser settings or the cookie options provided on our website. Disabling certain cookies may affect website functionality.

Embedded Content From Other Websites

Pages or articles on this website may include embedded content such as videos, images, social media features, or articles.

Embedded content from another website behaves in the same way as if you visited that website directly. Third-party websites may collect information, use cookies, add tracking technologies, and monitor your interaction with their content.

Ansocks is not responsible for the privacy practices of third-party websites.

Who We Share Your Information With

We may share information with service providers when reasonably necessary to:

Operate and secure our website
Process payments
Prepare and produce custom orders
Deliver packages and provide shipment tracking
Send order and customer service emails
Provide website analytics
Detect spam, fraud, or security threats
Meet legal, tax, or regulatory requirements

If you request a password reset, your IP address may be included in the password reset email.

We only provide service providers with the information reasonably necessary to perform their services.

Ansocks does not sell or rent customers’ personal information.

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries
Prepare quotations and digital mockups
Produce and deliver orders
Provide customer service
Support future reorders
Maintain business, payment, accounting, and tax records
Resolve disputes
Prevent fraud
Comply with legal obligations

If you leave a comment, the comment and its metadata may be retained indefinitely so that follow-up comments can be recognized and approved automatically.

If you register on our website, we may store the personal information provided in your user profile. Registered users may view, edit, or delete certain personal information at any time, except for information that cannot be changed for account security or recordkeeping reasons. Website administrators may also view and edit this information.

Artwork and order details may be retained for customer service and future reorders unless deletion is requested and no legal, security, or operational reason requires continued retention.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to personal information we hold about you
Request a copy of information you provided
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain uses of your information
Withdraw consent to receive marketing communications

These rights do not apply to information we must retain for administrative, legal, accounting, fraud prevention, or security purposes.

To submit a privacy request, email ansocksteam@gmail.com. We may need to verify your identity before completing the request.

Where Your Information Is Sent

Visitor comments may be checked through an automated spam detection service.

Because Ansocks provides products and services internationally, information may be processed or stored in countries outside the customer’s country of residence.

Information may also be transferred to payment processors, production service providers, shipping carriers, website hosting providers, email providers, and other service providers necessary to complete an order or operate the website.

We take reasonable steps to protect information processed by our service providers.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses HTTPS encryption to help protect information transmitted between visitors and the website. However, no online transmission or storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website and custom sock services are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.